Last updated: September 30, 2024
This Privacy Policy describes the policies and procedures of Book My Holidays, Travel & Tours Pvt. Ltd. (“Company”, “We”, “Us”, or “Our”) on the collection, use, and disclosure of your information when you use our services and website. This policy outlines your privacy rights and how the law protects you.
We use your personal data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words where the first letter is capitalized have meanings defined under the following conditions. These definitions have the same meaning whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for you to access our services or parts of our services.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
- Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to Book My Holidays, Travel & Tours Pvt. Ltd..
- Cookies are small files placed on your device by a website, containing details of your browsing history and other uses.
- Country refers to Pakistan.
- Device means any device that can access our services such as a computer, cellphone, or tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the website and travel services provided by Book My Holidays.
- Service Provider means any natural or legal person who processes the data on behalf of the Company, such as third-party companies or individuals employed by the Company to facilitate the service, perform services, or assist in analyzing usage.
- Usage Data refers to data collected automatically, either generated by using the Service or from the service infrastructure itself (for example, the duration of a page visit).
- Website refers to Book My Holidays, accessible from bookmyholidays.co.
- You means the individual accessing or using the service, or the company or other legal entity on behalf of which such individual is accessing or using the service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Your full name
- Email address
- Phone number
- Usage Data (as described below)
Usage Data
Usage Data is collected automatically when using our services. This may include information such as your device’s IP address, browser type, browser version, the pages of our service that you visit, time and date of your visit, time spent on those pages, and diagnostic data.
When you access our services via a mobile device, we may collect certain information automatically, such as your mobile device type, unique device ID, IP address, mobile operating system, and mobile browser type.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on our website and store information. You can instruct your browser to refuse Cookies, but this may limit your ability to use some features of the service. Unless you adjust your browser settings to refuse Cookies, our service may use Cookies for several purposes, including:
- Necessary Cookies: Required for the website to function properly.
- Functionality Cookies: To remember choices you make (e.g., login details, language preference).
- Analytical Cookies: To help us understand how you use the website and improve our services.
Use of Your Personal Data
We use your personal data for the following purposes:
- To provide and maintain our service: To monitor the usage of our website and services.
- To manage your account: For account management and access to features available only to registered users.
- To fulfill contracts: For purchases or services you have requested or agreed to.
- To contact you: Via email, SMS, or other forms of communication regarding service updates, promotions, or inquiries.
- To provide you with offers and updates: Similar to the products or services you’ve shown interest in unless you opt out.
- For business purposes: To analyze and improve our services, conduct internal audits, and evaluate the effectiveness of our promotions.
Retention of Your Personal Data
We will retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. We may also retain your data to comply with legal obligations, resolve disputes, and enforce our legal agreements.
Transfer of Your Personal Data
Your information, including personal data, may be processed and stored at locations outside your country where data protection laws may differ from those in your jurisdiction. We will ensure adequate safeguards are in place to protect your data during these transfers.
Delete Your Personal Data
You have the right to delete or request the deletion of personal data that we hold. You can do this by accessing your account settings or contacting us directly. However, we may retain certain data where legally required.
Disclosure of Your Personal Data
Business Transactions
For business transactions: If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred.
Law enforcement
To law enforcement: We may disclose your data if required by law or to comply with legal obligations.
Other legal requirements
To protect rights: We may disclose your data in good faith if necessary to protect our rights, prevent fraud, or ensure the safety of others.
Security of Your Personal Data
We take commercially reasonable measures to protect your personal data; however, no method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us to request its removal.
Links to Other Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We recommend reviewing this policy periodically for updates.
